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Nikki Krahler
Nikki Krahler

2021 Unsung Legal Heroes: Nikki Krahler

Fish & Richardson PC selected Nikki Krahler last year to join a new division called the IP Operations Team.

Krahler, who joined the firm in 2013 as a secretary before moving into more advanced roles, now assists the intellectual property attorneys working on trademarks, patents and copyrights. Working with seven staff members, she updates the intellectual property group’s forms based on procedural changes involving IP.

Krahler helped develop a system to handle the intake of patent transfers from other firms. The process includes the review of patent details, ensures accuracy of incoming information, files U.S powers of attorney documents and notifies foreign associates.

The team also audits the firm’s processes, eyeing new approaches to create efficiencies for their attorneys and support staff. For example, the team designed a procedure allowing attorneys to employ “mail merge” to input spreadsheet information into other Word documents without cutting and pasting content, she said.

“When attorneys are doing the more substantive work, they can do it now more quickly and accurately,” Krahler said. In just an hour and a half, she can auto-populate 750 Word pre-documents from content provided by a master spreadsheet. She’s done the same thing with PowerPoint presentations.

Krahler, who has a communications degree, worked in another field before deciding to pursue a paralegal career. She’s found her calling. “I really like solving problems and that’s what my role revolves around,” Krahler said. “If there’s an issue or a procedure that needs tweaking, I really like digging in and being able to figure out the best ways to do things. I also like being able to help the paralegals and the attorneys in our group.”

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