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General Mills Inc.’s headquarters in Golden Valley. The food giant had to backtrack on changes in language on its website that indicated consumers could be bound to arbitration by downloading coupons, joining online communities and participating in contests. (Bloomberg  photo:  Ariana Lindquist)
General Mills Inc.’s headquarters in Golden Valley. The food giant had to backtrack on changes in language on its website that indicated consumers could be bound to arbitration by downloading coupons, joining online communities and participating in contests. (Bloomberg photo: Ariana Lindquist)

Arbitration agreements one click away

Companies routinely require consumers to give up the right to sue.

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