Keep your work cell on at all times (then leave your phone in your car)
Posted: 12:18 pm Fri, September 7, 2012
By Barbara L. Jones
A little bird forwarded this to Bar Buzz, calling it “an example of a firm taking advantage of the crazy-bad market for new graduates.” The bird said that as far as it knows, this is the first time the unnamed Minnesota firm has put that onerous 7 a.m. – 6 p.m. requirement in writing, and that it’s the only written policy for attorneys regarding any part of their work.
Work cell phones are to remain on at all times except when you are in a hearing.
Attorneys are to arrive at work at 7:00 a.m. Unless there has been a different arrangement approved by Partner for a particular day, please arrive by 7:00. Also, attorneys are expected to be at the office until 6:00 p.m. Unless other arrangements are made with Partner, please plan on being at the office at these times.
All time off, including appointments, etc., needs to be approved by Partner prior to it being placed on the prevail calendar. Please email Partner with all requests before you note time off in the calendar.
Per Partner, the quality of blog entries has decreased. Please be mindful of our responsibilities regarding blog posts in terms of timeliness and quality. Often these blog entries provide a first impression of our firm and arguably the quality of work we do.
When an associate attorney is scheduled to represent a client at a hearing, please review the file well in advance of the hearing in order to spot potential issues, i.e., post-AOD SGA, additional source statements, outstanding records, etc. Additionally, please re-review the file at least a week prior to the hearing in order to more fully develop a theory of the case, then discuss the theory with Partner, Other Partner, Associate or myself. Associate and I are to discuss our theories with Partner and Other Partner.
Office Manager sent out a memo yesterday regarding status reports on all leads. This policy applies to all attorneys as well.
Lastly, we must ALL answer phones when available. This is extremely important as it gives the caller an impression of our firm. If the phone rings 10 times before someone picks up, that obviously does not give a favorable impression. Please answer the phone within the first three rings; do not assume someone else is going to answer it. Again, a large amount of people calling in want to be transferred to their case managers or are simply requesting a status update. These things take a couple of seconds. I know we are all busy, but a couple of seconds here and there should not pose a problem.